For 21+ only

ck4444's commitment to responsible gaming

Taking care of your financial limits and mental health is just as important as enjoying the games. ck4444 believes that when entertainment turns into stress, seeking help is the courageous thing to do.

Self-Exclusion
Session Limits
Deposit Limits
24/7 Support

Why responsible gaming matters

Online gaming is a legitimate form of entertainment — but any habit without limits can become harmful.

When playing on a platform like ck4444, every user should set clear personal rules — how long to play, how much money to stake, and how realistic their expectations of winning are. Our Terms and Conditions clearly state that all gaming activities are for persons aged 21 and above only. Minors have no access to open an account or play any game, and ck4444 enforces this policy strictly.

The purpose of playing should be enjoyment, not a way to solve financial problems. The urge to place larger bets to recover losses is a warning sign. At ck4444 we want you to stay aware, and you can visit our FAQ for full details on setting limits and self-exclusion.

Remember: Gaming is entertainment, not a source of income. The outcome of every game is completely random and no strategy guarantees a win. Only stake what you can afford to lose.
21+

The minimum age to create an account and take part in any gaming activity at ck4444 is 21 years. Age is verified at registration. If there is any doubt, our support team may request additional documentation. We are committed to protecting minors.

Tools for setting your own limits

ck4444 gives you several tools to keep your gaming experience in check. Using them is not a sign of weakness — it is a sign of awareness.

Deposit Limit

Set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set it takes effect immediately, and increasing it requires a 24-hour waiting period.

Session Time Limit

Set a maximum duration for each gaming session. When the time is up, the system will notify you and can automatically end the session if needed.

Self-Exclusion

You can close your account for a set period (from 1 week up to permanently). During this time you will not be able to log in to your account or take part in any game.

Bet Limit

Set in advance the maximum amount you will stake in a single game or round. This reduces the risk of placing impulsive large bets.

Break Request

Temporarily suspend your account for 1 day to 6 weeks to clear your head. Promotional emails are also paused during this time.

Loss Limit

Decide in advance the maximum amount you are willing to lose in a given period. When the limit is reached, the session will end automatically.

Set a limit

Choose the type and amount of limit you prefer and send it to the support team. The limit will be applied to your account straight away.

This request will reach our support team. For any issue, contact us directly via 24/7 live chat or email.

Recognise the warning signs

If you notice any of these in yourself or someone close to you, take action immediately.

  • Repeatedly placing larger bets to recover lost money — "chasing losses" — is a serious warning sign.
  • Withdrawing from family or friends because of gaming.
  • Using money meant for bills or urgent expenses on games.
  • Feeling restless or irritable when not playing.
  • Losing track of how long you have been playing.
  • Lying to family or at work about gaming.
  • Skipping sleep or meals to play.
  • Repeatedly trying to take a break from gaming but failing.
If even one of the signs above applies to you, please take a break and seek help. It is the right decision for yourself and your family.

Where to get help

You are not alone. Reach out through any of the channels below today.

ck4444 Live Chat

Our 24/7 live chat support is available in Bengali and English. Start a chat now to close your account, set limits, or request self-exclusion. Every request is handled confidentially.

Email Support

You can also send any responsible gaming request by email. Our support address is: [email protected] You can write in Bengali or English — whichever you prefer.

Family and Friends

Talk to the people close to you. Having an honest conversation about gaming habits may feel difficult, but support from family is the most powerful help on the road to recovery.

Professional Advice

Visiting a psychiatrist or psychologist is a brave and effective step. Specialist mental health support for this issue is available at both public and private mental health centres in Bangladesh.

Community Support

Groups of people who have overcome gaming addiction offer a practical way to share experiences and build resolve. Try to join a group near you.

Our Privacy Policy

To learn how your information is kept safe, read our Privacy Policy. Responsible gaming requests are completely confidential — they are not shared with third parties.

Responsible gaming FAQ

Find answers to the most frequently asked questions on this topic below.

Your account balance is kept safe during self-exclusion. Once the exclusion period ends, or if you wish to withdraw earlier, contact our 24/7 live chat or email. The minimum withdrawal amount is ৳800.

A limit decrease takes effect immediately. A request to increase a limit takes effect after a 24-hour cooling-off period. This pause gives you time to reconsider the decision.

Your account is strictly personal and may only be used by the account holder. Anyone else using your account is a violation of the terms and conditions. Make sure minors cannot access your account — keep your password private and lock your device.

For a short-term break, your account will reopen automatically after the set period. However, for long-term self-exclusion, it is not possible to reactivate the account before the period ends — this is intentionally strict so that you can have a genuine break.

If there is any doubt about a user's age, the ck4444 support team may temporarily suspend the account and request a copy of the national ID card or birth certificate. If age cannot be confirmed, the account will be permanently closed and any deposited funds will be returned.

Yes. The World Health Organization (WHO) has recognised gaming disorder as an acknowledged mental health condition. There is no shame in it — consulting a psychiatrist or psychologist is the most effective way to recover from this problem.